cambodia pools Platform Privacy Notice
This page describes what we collect when you use cambodia pools and how we keep that data protected. We collect personal information only to verify your identity, process your deposits and withdrawals, and provide customer support. Our privacy practices follow Indonesian data protection standards and international best practices for online gaming platforms.
We at cambodia pools take data security seriously. Your account information, payment details, and gaming history are encrypted and stored on secure servers. We do not sell your data to third parties, and we do not share your information with advertisers or marketing firms. We use your data only to operate cambodia pools, comply with legal requirements, and improve our service.
Our privacy policy applies to all members who access cambodia pools from supported jurisdictions. If you have questions about how we handle your data, our support team is available in English and Indonesian during business hours to explain our practices and address your concerns.
What we collect on cambodia pools
When you open an account on cambodia pools, we collect your full name, email address, phone number, date of birth, and identity document number (national ID or passport). We also collect your residential address and banking information to process deposits and withdrawals. This information is required for account verification and compliance with anti-money-laundering regulations.
We collect transaction data when you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet). We record the amount, date, time, and payment method for each transaction. We also collect your gaming activity—which games you play, how long you play, and your account balance—to provide accurate account statements and resolve disputes.
We collect technical data about your device and internet connection, including your IP address, browser type, and operating system. This information helps us detect fraud, prevent unauthorized access, and improve the stability of cambodia pools across different devices and networks. We do not use this data for marketing or profiling.
How we use your data on cambodia pools
We use your personal information to verify your identity during account opening and to comply with legal requirements in your jurisdiction. Our KYC (Know Your Customer) process requires us to confirm that the information you provided matches official records. We may contact you by email or phone during business hours if we need additional documents or clarification.
We use your payment information to process deposits and withdrawals on cambodia pools. Your banking details are encrypted and stored separately from your account profile. We share your payment information only with our payment processors—the banks and e-wallet providers you choose—to complete your transactions. We do not retain your full banking credentials after a transaction is complete.
We use your gaming activity data to generate account statements, calculate your balance, and settle disputes. If you contact our support team about a game result or a withdrawal issue, we review your transaction history and gaming records to investigate and respond. We keep this data for at least two years to comply with record-keeping requirements and to support account recovery if needed.
Third-party processors and data location
Our servers may sit outside your jurisdiction, and your data may be processed in multiple countries. We use data processors in Southeast Asia and internationally to host our platform, process payments, and provide customer support. These processors are bound by confidentiality agreements and are required to follow the same data protection standards we apply on cambodia pools.
We share your data with payment processors (banks and e-wallet providers) only to complete your transactions. We do not share your gaming history, account balance, or personal information with these processors beyond what is necessary to process your deposit or withdrawal. We do not share your data with third-party analytics firms, advertisers, or data brokers.
Your rights and data retention
You have the right to request a copy of the data we hold about you on cambodia pools. You may also request that we correct inaccurate information or delete your account and associated data, subject to legal retention requirements. To exercise these rights, contact our support team with your account details and a clear description of your request. We respond to all data requests within 30 days.
We retain your account data for as long as your account is active and for at least two years after account closure to comply with legal requirements and support dispute resolution. We retain transaction records for at least five years. If you request account deletion, we anonymize your personal information but retain transaction records as required by law. During major events like Liga 1 or Piala AFF tournaments, we may retain additional data to support settlement and dispute resolution.
Key takeaways
- We collect personal, payment, and gaming data only to operate cambodia pools and comply with legal requirements
- Your data is encrypted and stored on secure servers; we do not sell your information to third parties
- We share payment data only with banks and e-wallet providers to process your transactions
- You have the right to request, correct, or delete your data; contact support to exercise these rights
- We retain account data for at least two years after account closure to support dispute resolution
Cookies, contact, and jurisdiction
We use cookies on cambodia pools to remember your login status, store your language preference, and track your session activity. Cookies help us provide a faster, more personalized experience when you return to our platform. You can disable cookies in your browser settings, but this may limit your ability to access certain features on cambodia pools.
If you have questions about our privacy practices or want to exercise your data rights, contact our support team. We are available in English and Indonesian during business hours (08:00–22:00 Jakarta time). You can reach us through live chat on cambodia pools, by email, or by phone. We respond to all privacy inquiries within 24 hours during business hours.
Our privacy policy applies to members accessing cambodia pools from supported jurisdictions where online gaming is legal. We do not offer our services in jurisdictions where online wagering is prohibited. If we discover that you are accessing cambodia pools from a prohibited jurisdiction, we will close your account and return your balance to your registered payment method. Your data will be handled according to this privacy notice and applicable local laws.
We may update this privacy notice at any time to reflect changes in our practices or legal requirements. We will notify you of material changes by email at least 30 days before the changes take effect. Your continued use of cambodia pools after we notify you of changes constitutes your acceptance of the updated privacy notice. If you do not agree with our updated practices, you may request account closure and data deletion.